Zapier Launches API-Monitoring Service To Catch Issues And Outages

Posted: May 14, 2013 in Enterprise, GT
Tags:

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Zapier, a service that automates tasks between
online services, has launched a tool that monitors 200
APIs, sometimes catching an outage before the
provider does. The new tool monitors the uptime and downtime of
every API on Zapier. It is designed to monitor the
realtime status of popular web APIs and their impact
on customers that use the Zapier service or just want
a good resource to monitor how APIs are
behaving. Each API can be monitored via SMS, instant message, email or any number of methods
that are supported by Zapier’s core product. Zapier Co-Founder Wade Foster said they developed
the monitoring service, because, while vendors often
provide performance dashboards for their main
products, they don’t do so for their APIs. This is true
for such services
as Amazon, Desk.com and 37Signals. This can be a problem as APIs are now the glue for connecting
apps. The shortcoming leaves consumers in the dark
when APIs go down, Foster said in a recent email
discussion. For example, the Google APIs had an
outage, which Zapier discovered almost instantly. Here’s the Hacker News thread documenting the
outage. “My co-founder is the top commenter there,”
Foster said. “The subsequent comments were what
encouraged us to release this publicly.” He said the dashboard has been public for about a
week. Almost everything is always up which speaks
to the quality of applications that are being built these
days. This is a pretty cool service. It’s important, too,
especially for app developers who will often monitor
multiple APIs that integrate with their apps.

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