Archive for the ‘Airtel’ Category


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Bharti Airtel and Opera Software have launched a new service, Opera Web Pass, in the Indian market. The Web Pass allows mobile Internet users to subscribe to pay-as-you-go plans and services such as daily, weekly or weekend access plans, for their Airtel mobile phones through the Opera Mini browser. Airtel says that, in India, the service will be available exclusively to its customers.Subscribers simply need to fire up the Opera Mini browser on their mobile phones, go to the Opera Web Pass page from the Speed Dial start page and choose from a list of web pass subscriptions, allowing them to purchase from a range of packages to suit their Internet access needs. At the time of writing this post, we did not see a Web Pass page on our Opera Mini speed dial, on a Samsung Galaxy Nexus device.
When live, users can buy (say) an hourly data plan, a 24-hour data plan for unlimited browsing throughout the day or a weekend-only mobile Internet plan. All this from the home screen of their browser, even if they don’t have an active data connection.
“Access to the web is a universal right. Partnering with market leaders such as Airtel has offered us the opportunity to help lower the barriers to access the mobile web and empower more Indian users to get online,” says Lars Boilesen, CEO, Opera Software.
“For millions of users, their mobile phones have the potential to become the first device through which they will experience the web. We want to simplify the steps leading to web browsing for these first-time users. Opera Web Pass allows us to give users access to the mobile Internet when and where they want it,” added N Rajaram, Chief Marketing Officer for Consumer Business, Bharti Airtel.
Airtel says that for mobile subscribers without data plans, this is the easiest and most flexible solution for accessing the web, as it lets users choose an exact time period to access the web, rather than the amount of megabytes, making it look more tangible and easy to understand.


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Bharti Airtel has been directed by a consumer forum New Delhi to pay Rs. 10,000 as compensation to a mobile phone subscriber for disconnecting services without any notice.The North East District Consumer Disputes Redressal Forum passed the order on the basis of documents placed on record by the customer as Airtel did not appear before it to contest the complaint against it.
The forum directed the telecom major to “immediately restore” services on the mobile connection of Delhi resident Satish Kumar Donk and awarded him compensation of Rs. 10,000 towards “mental pain, agony and harassment meted out to him” as he was not able to use his mobile connection.
“No reply has been filed from the side of the respondent (Airtel). The case proceeded ex-parte. The allegation made and reiterated in the affidavit and the documents placed on record have not been controverted. In these circumstances, they shall be taken as true,” a bench presided by N A Zaidi said.
The bench also comprising its members Poonam Malhotra and Nishat Ahmad Alvi said, “The allegation in the complaint appears to be quiet natural since complainant has been fair in clearly admitting that his services were (initially) restored on his representation. The subsequent stoppage of services without any notice, thus, amount to deficiency in service.”
Donk in his complaint had said that under the number portability policy of the government he had applied for changing his service provider to Airtel on February 8, 2011.
His application was accepted and he had become an Airtel subscriber, but on March 7, 2011 services to his number were disconnected without notice, Donk had said.
Thereafter, on a representation made by him, services were restored for a brief period on March 21, 2011, he had said adding that soon after his number was again disconnected and since then services had not been restored.


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Telecom major Bharti Airtel Monday said it will soon start offering voice call services for its 4G customers in India through its existing GSM network.The company has selected Nokia Siemens Network to deploy technology which will enable company offer voice services to 4G customers in Pune, Bharti Airtel said in a statement.
It offers 4G services in the cities of Kolkata, Bangalore and Pune.
Using NSN technology, Airtel network can transfer customers to GSM platform to make and receive voice calls and access voicemails while retaining the experience of data (Internet) services on 4G smartphones.
“The solution will enable our 4G customers to enjoy high-quality voice services on GSM network and ultra-fast data services on TD-LTE platform – thereby allowing them to have a unified experience on a 4G handset,” Airtel’s CTO and Director Jagbir Singh said in a statement.
He added that Airtel has the advantage of pan-India GSM and 3G networks and with the deployment new technology from NSN, the company will have the flexibility of using either or both the networks to support voice services on its 4G platform.
“This achievement of enabling world-first voice call fallback from TD-LTE to GSM in live network is yet another milestone in our efforts to strengthen the commercialisation and deployment of TD-LTE technology globally,” NSN’s head of Mobile Broadband portfolio management Thorsten Robrecht said.